Molly Punzo, MD, medical director of quality improvement and patient safety for Shore Health System, was a speaker at the Institute for Healthcare Improvement’s 21st annual National Forum on Quality Improvement in Health Care. This conference, which was held in Orlando, Florida in December, is the premier gathering for professionals from around the world who are committed to improving the quality and value of health care.
Dr. Punzo, who completed the year long Institute for Healthcare Improvement (IHI) training program for improvement advisors, led a conference session entitled “The Invaluable Improvement Advisor: Building Improvement Capacity.” Improvement advisors are devoted to helping identify, plan and execute improvement projects throughout an organization. They help their colleagues achieve results and spread changes throughout the entire system.
Dr. Punzo’s presentation focused on the progress Shore Health System has made while participating in the IHI Surviving Sepsis campaign. Her co-presenter, Deborah Ray, MBA, program director for Strategic Communications Consulting, provided an overview of the skills and tools required to be an improvement advisor. Together they shared success stories and lessons learned in their process improvement work.
A graduate of the University of Connecticut School of Medicine, Dr. Punzo completed an internal medicine residency and a fellowship in advanced internal medicine at Hartford Hospital in Connecticut. Dr. Punzo serves on the board of directors of the National Center for Homeopathy and is an active member of many professional organizations, including the American College of Physician Executives. She is on the professional advisory board of Konsyl Pharmaceuticals in Easton. Dr. Punzo has a certificate of achievement in Six Sigma green belt, a designation that recognizes her knowledge of process improvement tools that are used around the world to improve the delivery of health care.