Maryland Primary Care Physicians Updates Policies

In our continuing effort to keep our patients safe and healthy, these are steps we are taking, and ask that you take to assure all patients are seen in a safe environment:
  • Please call before coming into the office. We will have special instructions for patients who have a fever or cough. It is vital that you notify us in advance if you are experiencing any respiratory symptoms or have been exposed to a person who has been lab-confirmed to have tested positive for the COVID-19 virus. This information is required in order to protect providers, staff and other patients.
  • Patients who are experiencing any respiratory symptoms may be offered a telemedicine visit but should stay home and self-quarantine.
  • If you have had exposure to COVID-19 and have symptoms, you should still stay home, but contact the Health Department to see if you can be tested at a drive-up testing facility.
  • If you have fever and shortness of breath, you need to go to the ER.
  • To avoid risk of exposure, patients will be asked to call the office from their provider’s parking lot to check in and wait in their cars until an MPCP staff member notifies them to enter the office and go straight to an exam room for their appointment.
  • All of our offices have the capability of telemedicine visits. Telemedicine is the use of electronic information and telecommunications technologies to support long-distance clinical health care between a patient and care provider.
  • Not all visits can be virtual. Please call to schedule an appointment, and your provider and office will help determine if a telemedicine visit is appropriate for you.
  • Before canceling any upcoming appointment, please call the office to see how we can accommodate your appointment.
  • We are carefully following the recommendations of the CDC and our state and local health departments. We are cleaning surfaces frequently, washing our hands, and practicing social distancing as much as possible.
  • In order to help keep our staff safe we are asking that as much as possible, co-pays and balances be made by credit or debit cards.
Thank you for your patience during this pandemic, during which there may be frequent changes in our practices. As always, we are making every effort to make sure you get the best health care possible.
Maryland Primary Care Physicians