Miranda B. Furstoss, CISR, of Ashley Insurance in Centreville, Easton and Denton Maryland, has been selected as the Maryland 2014 Outstanding CSR of the Year. Each year, a group of exceptional insurance professionals are chosen by The National Alliance for Insurance Education & Research to represent their states and compete to become the National Outstanding CSR of the Year. This prestigious award, regarded as the foremost national award of its kind, recognizes the contributions and commitment of those who serve clients within the insurance industry.
Miranda is a model and example of exceptional customer service skills.
To qualify for the top state honor, Miranda submitted an essay and demonstrated commendable service to our agency, the industry, and her community.
“The Outstanding CSR of the Year Award is an opportunity to connect with and recognize exceptional customer service representatives across the nation,” said Danielle Janecka, Senior Vice President of The National Alliance. “Each of the state winners meets a new standard for personal and professional excellence as demonstrated by their essay, contributions to their agencies and the industry, and their letters of recommendation. They clearly understand and appreciate the most precious of our assets – our customers!”
Each state winner receives a framed certificate and is eligible to compete for the national honor, which carries a $2,000 cash award, a gold and diamond pin, $1,000 cash award for the nominator, and a scholarship for the recipient’s employer to any program offered by The National Alliance. Additionally, the name of the Outstanding CSR of the Year is inscribed on a sculpture permanently displayed at the national headquarters of The National Alliance for Insurance Education & Research in Austin, Texas.
We are very proud of Miranda and wish her the best of luck in the national competition.